UNEXPECTED CUSTOMER CARE UN-HAPPY CUSTOMER SUPRISED BY EXCEPTIONAL SERVICE Here at TRI Pointe Homes, we receive some of the kindest notes from our happy customers telling us how much they love their new home, or how excited they are to be finally settled. But, a recent letter from an un-happy customer was possibly one of the best we …
TRI Pointe Homes loves its employees and it shows…we were recently named as one of The Bay Area’s Best Places to Work 2018 — an honor awarded by the San Francisco Business Times and the Silicon Valley Business Journal.
One of those reasons is that TRI Pointe Homes is a forward-thinking, innovative organization that inspires its employees to think freely and strive for excellence. It’s a company that applies its energy to even the smallest details, enabling team members to work for the collective cause of making a difference in the lives of clients and their families. The result is a free and unfettered exchange of ideas that inspire our best work.
And because our team flawlessly executes TRI Pointe Homes’ goals to provide extraordinary service and beautiful homes to Northern California families every day, and we, in turn, strive to support them by offering a comprehensive benefits package that includes fitness reimbursement, adoption assistance and a continuing education program.
We make the time to support the professional and the person by celebrating jobs well-done, new team members, work anniversaries, birthdays and holidays for a company culture that builds bonds of trust and family.
We work hard to make a difference in our communities every day. Our employee volunteers help support worthy causes throughout Northern California, including the Alameda County Food Bank, City of Hope, HomeAid and H.A.L.O animal rescue.
Finally, the neighborhoods we build are LivingSmart®… and include features that enhance lives and respect the environment.
We embrace Think, Renew, Inspire as more than a tagline. It’s our mission. It’s a vision to care enough to keep expanding our insight, stoking our passion and raising our game to create something remarkable, even unexpected for our clients and for ourselves.
All day. Every day.