TRI Pointe Homes Southern California Honored with Eight 2018 Eliant Homebuyers' Choice Awards
Builder receives No.1 ranking from surveyed homebuyers for Purchase Experience Award
IRVINE, Calif. (March 7, 2018) – TRI Pointe Homes Southern California took home eight national awards for customer satisfaction at the 22nd annual Eliant Homebuyers’ Choice Awards. TRI Pointe Homes Southern California won the 1st place award for “Purchase Experience – High Volume U.S. Builders”, which is among the highest acclaims presented to a home builder each year. Eliant also recognized the nation’s top performing field representatives as voted by recent homebuyers, and honored Donna Roveda with the Design Representative of the Year Award.
Over 128,000 recent homeowners from over 156 major home builders across the United States were surveyed by Eliant, a customer experience management company that has been surveying buyers of new homes for over 34 years. 41 esteemed winners were recognized for being in the top five for their excellence in one or more customer-experience categories. In the high-volume category, TRI Pointe Homes Southern California’s eight awards include:
- Purchase Experience Award
- Design Experience Award
- First Year Customer Service Experience Award
- First Year Quality Award
- Percentage of Sales from Referrals Award
- Overall Purchase & Ownership Experience Award: Multiple Division
- Design Representative of the Year Award: Donna Roveda
- Construction Representative of the Year Award: Juan Arias and Marco Gonzalez
“The Eliant awards are a culmination of the overall combined team successes,” said Division President Tom Grable. “We are truly grateful for our total teams’ efforts that allow us to create communities and neighborhoods, design great products, and market those new home opportunities to compel prospective customers to come out and experience us.”
About TRI Pointe Homes® Southern California
Based in Irvine, Calif., TRI Pointe Homes Southern California designs, constructs, and sells innovative single-family homes and condominiums. Founded on more than a century of combined real estate industry experience, the company is dedicated to bringing housing to both urban infill and award-winning master-planned communities throughout core growth markets in Southern California. Committed to insightful design and superior craftsmanship, the company is setting a new standard in homebuilding and customer experience. TRI Pointe Homes Southern California is the recipient of various awards, including a 2017 Gold Nugget® Grand Award, and was also recognized as 2016 Builder of the Year by Builder and Developer magazine and Building Industry Association of Southern California, Inc. (BIASC) 2016 Builder of the Year. TRI Pointe Homes is a member of TRI Pointe Group® (NYSE: TPH), a family of premium regional homebuilders. For more information about TRI Pointe Homes Southern California, please visit www.TriPointeHomes.com/Southern-California.